Shipping

Shipping

We ship golf cart parts and accessories nationwide from Ward's Powersports & Carts in Archbold, Ohio. Some items ship from our shop and some ship directly from our suppliers — either way, your order is on its way as soon as we can get it moving.

How Long Before My Order Ships?

Orders are typically processed within 1–3 business days. Processing can take a little longer during peak seasons, around holidays, or when an item's availability is limited. Once your order leaves our facility, delivery time depends on the carrier.

Shipping Options

We offer standard and expedited shipping through trusted carriers. Estimated delivery times are shown at checkout, but they are estimates — not guarantees. Once a package is with the carrier, delivery is subject to the carrier's performance and conditions outside our control.

If Something Goes Wrong in Transit

We are not liable for delays, damage, or losses caused by the shipping carrier, and we are not responsible for packages lost, stolen, or delayed because of incorrect shipping information. If your package is marked as delivered but you cannot find it, please contact the carrier directly to start a claim.

If your order arrives damaged or incomplete, please let us know within 3 business days of delivery. We may ask for photos and documentation to help resolve it. Whether we send a replacement or a refund is decided case by case, based on the claim.

Check Your Address

Please double-check your shipping address before you place your order. Orders returned to us because of an incorrect or incomplete address may incur additional shipping fees to resend.

Delays and Cancellations

We may need to delay or cancel a shipment because of weather, supply chain disruptions, or carrier limitations. If that happens, we will make reasonable efforts to let you know and offer an alternative.

Questions About Your Order?

Call us at 419-719-0703 or email sales@tbsupply.com. You can also read our full Shipping Policy.